Not all Samsung Galaxy devices are eSIM-compatible. Before installing, make sure that your device:
- Supports eSIMs
- Is carrier-unlocked
- Has a stable internet connection
Please follow the steps in this article to check if your Samsung Galaxy device supports eSIMs and is carrier-unlocked.
Where can I find my manual eSIM installation instructions in the Airalo app?
You can find them in one of these places:
- My eSIMs > select your eSIM > Install or share > View other options > Manual instructions
- My eSIMs > select your eSIM > View details > Install or share > View other options > Manual instructions
You can also find the installation instructions in the "Ready to use your eSIM?" section of your eSIM's details.
Why can't I find the installation instructions after I install my eSIM?
When Airalo detects your eSIM is installed, the instructions to add the eSIM may no longer be visible in the app — you will see the "How to connect" section instead so you can connect to a network and use your eSIM.
If you need to reference the installation instructions for any reason, you can reference the installation instructions PDF attached to your order confirmation or eSIM delivered email.
How do I install my eSIM on a Samsung Galaxy device?
- Open Settings
- Select Connections
- Select SIM manager
- Select Add eSIM
- Select Scan QR code, then choose Enter activation code
- From the Airalo app, copy the Activation Code and paste it into the field
- Select Done, then select Add
- Wait a few minutes for your eSIM to activate
- Follow any additional steps to finish setting up your eSIM.
Where can I find my connection instructions in the Airalo app?
You can find them in one of these two places:
- My eSIMs > your eSIM > View Details > Ready to use your eSIM? > Connect to a network > How to connect
- OR My eSIMs > your eSIM > View Details > View Installation Instructions > Part 2/2
How do I connect my Samsung Galaxy to mobile data with an eSIM?
- Open Settings > Connections
- Select Mobile data and select your eSIM
- Enable Data roaming if needed (check your eSIM connection instructions in the app)
Prefer a different installation method?
You can follow these other installation methods:
How do I install an Airalo eSIM directly on my Samsung Galaxy device?
How do I install an Airalo eSIM via a QR Code on my Samsung Galaxy device?
