The Tourist Trap: Official Prize Draw Terms and Conditions

About This Promotion

The Tourist Trap (the "Promotion") is a free-to-enter prize draw run by AirGSM Pte Ltd (trading as Airalo) ("Airalo", the "Promoter"). To enter, you scan the QR code at our London experiential activation, tell us about your most memorable tourist trap abroad, and submit your entry with your email address. Entrants go into a random draw for the chance to win £100 in Airmoney credit. No purchase is necessary to enter or win. Attendees may also claim a physical goodie bag on site, subject to availability.

Please read these terms and conditions carefully. By entering the Promotion, you confirm that you accept and agree to be bound by them.

Sponsor / Promoter: AirGSM Pte Ltd, 6 Raffles Boulevard, #03-308, Marina Square, Singapore 039594 (UEN: 201836421Z).

1. DEFINITIONS AND INTERPRETATION
   1. In these terms and conditions, the following definitions apply:
      "Airmoney" means promotional account credit issued by Airalo which may be redeemed against eligible Airalo products in accordance with Airalo's applicable terms of use, and which is not exchangeable for cash;
      "Entrant" means a person who submits a valid entry in accordance with clause 3;
      "Entry" means a Story and the associated email address submitted by an Entrant via the Entry Form;
      "Entry Form" means the online survey form (hosted via Typeform) accessed by scanning the QR code displayed at the Event;
      "Event" means Airalo's "The Tourist Trap" experiential activation held at Potters Field, London, United Kingdom on August 5th, 2026.;
      "Goodie Bag" means the physical merchandise bag made available to attendees at the Event in accordance with clause 8;
      "Prize" means the prize described in clause 6;
      "Promotion Period" means the period specified in clause 2.1;
      "Story" means the free-text content describing a tourist-trap experience submitted by an Entrant via the Entry Form; and
      "Winner" means an Entrant selected to receive the Prize in accordance with clause 5.
   2. A reference to a clause is to a clause of these terms and conditions.
   3. The headings in these terms and conditions are for convenience only and do not affect their interpretation.
2. PROMOTION PERIOD
   1. The Promotion opens on August 5th, 2026  at 10:00 and closes on August 9th, 2026 at 23:59 (London time) (the "Promotion Period"). Entries received outside the Promotion Period will not be valid.
3. HOW TO ENTER
   1. Entry is free and no purchase is necessary. To enter, an Entrant must, during the Promotion Period:
      1. scan the QR code displayed at the Event and open the Entry Form;
      2. submit a Story via the Entry Form; and
      3. provide a valid email address.
   2. To be eligible to receive the Prize, the email address submitted with an Entry must match the email address registered to the Entrant's Airalo account. Creating an Airalo account is free of charge.
   3. Only one (1) Entry is permitted per person. Where multiple Entries are received from the same person, only the first valid Entry will be counted.
   4. Entries must be submitted by the Entrant personally. Bulk, automated, or third-party entries are not permitted and will be disqualified.
   5. The Promoter does not accept responsibility for Entries that are lost, delayed, corrupted, incomplete, or not received for any reason. Proof of submission is not proof of receipt.
4. ELIGIBILITY
   1. The Promotion is open to natural persons who, at the time of entry, are aged eighteen (18) years or over.
   2. The following persons are not eligible to enter: employees, officers, and agents of the Promoter and its group companies; any agency or supplier professionally connected with the Promotion; and the immediate families and household members of any of them.
   3. The Promoter may require an Entrant to provide proof of age, identity, and residence before awarding the Prize. The Promoter may disqualify any Entrant who does not meet the eligibility criteria or who fails to provide satisfactory proof.
5. HOW THE WINNER IS DETERMINED
   1. The Promotion is a prize draw. The Winner will be selected at random from all valid Entries received during the Promotion Period, using a process that is verifiably random and administered under the supervision of an independent person or by computer process ensuring randomness.
   2. Unless stated otherwise, five(5) Winners will be selected.
   3. The draw will take place on or about August 10th, 2026.
   4. Selection as a Winner is provisional and conditional upon verification of eligibility under clause 4 and compliance with these terms and conditions.
6. PRIZE
   1. The Prize is £100 in Airmoney credit, credited to the Winner's Airalo account.
   2. The Airmoney credit is not exchangeable for cash and is subject to Airalo's applicable terms of use, including any expiry period and redemption conditions.
   3. The Prize is non-transferable. The Promoter reserves the right to substitute the Prize with a prize of equal or greater value if circumstances beyond its reasonable control make this necessary.
   4. Only one (1) Prize is available per Winner.
7. CLAIMING THE PRIZE AND WINNER NOTIFICATION
   1. The Winner will be notified by email to the address submitted with their Entry within two (2) days of the draw.
   2. The Winner must respond and confirm acceptance of the Prize, and provide any information reasonably required to verify eligibility and credit the Prize, within ten (10) days of the notification.
   3. There is no cost to claim the Prize.
   4. If the Winner cannot be contacted, does not respond within the period specified in clause 7.2, is found to be ineligible, or has not complied with these terms and conditions, the Promoter reserves the right to withdraw the Prize and select an alternative Winner at random from the remaining valid Entries.
8. GOODIE BAGS
   1. Attendees who complete a valid Entry may claim a Goodie Bag on site by presenting their confirmation screen to an Airalo brand ambassador.
   2. Goodie Bags are subject to availability and are distributed strictly on a first-come, first-served basis while stocks last. The Promoter will hold a reasonable quantity of stock having regard to the anticipated level of demand for the Event.
   3. The limited availability of Goodie Bags is a condition of the Promotion and is communicated at the point of entry. The Promoter is not obliged to provide a Goodie Bag once stock has been exhausted, and has no obligation to provide an alternative.
9. YOUR STORY: LICENCE, WARRANTIES AND MODERATION
   1. By submitting a Story, you grant the Promoter a worldwide, royalty-free, non-exclusive licence to use, reproduce, edit, adapt, publish, and share the Story (in whole or in part) across the Promoter's marketing, public relations, and social media channels and materials.
   2. The licence in clause 9.1 is granted on a perpetual basis in respect of the content of the Story on an anonymous basis (with no name, social media handle, or other identifying information attributed to it).
   3. Any use of the Story that identifies or attributes it to you (including by name or social media handle) is subject to your separate, optional consent under clause 10 and may be withdrawn by you at any time in accordance with clause 10.
   4. You warrant that your Story:
      1. is your own original content and does not infringe the intellectual property rights or any other rights of any third party;
      2. is true and not misleading;
      3. is not defamatory, obscene, offensive, or otherwise unlawful; and
      4. does not identify or make derogatory or damaging statements about any identifiable individual or business.
   5. The Promoter is under no obligation to use any Story. The Promoter reserves the right to moderate, edit, redact, or decline to publish any Story, including to remove or anonymise references to any identifiable individual or business, before any publication.
10. OPTIONAL ATTRIBUTION CONSENT
    1. The Promoter will only publish your Story alongside your first name and/or social media handle if you have given your separate, optional, and affirmative consent to do so at the point of entry.
    2. Giving this consent is entirely optional. You are not required to give it in order to enter the Promotion or to win the Prize.
    3. You may withdraw your consent to attributed use at any time by contacting the Promoter at [email protected]. On withdrawal, the Promoter will cease attributed use of your Story going forward, although the anonymous licence in clause 9.2 will continue to apply to the content of the Story.
11. DATA PROTECTION
    1. The Promoter will process personal data collected in connection with the Promotion in accordance with the UK GDPR, the Data Protection Act 2018, and the Airalo Privacy Policy, available at https://www.airalo.com/more-info/privacy-policy.
    2. Personal data collected via the Entry Form will be used solely to administer the Promotion, including verifying eligibility, contacting and verifying the Winner, and awarding the Prize.
    3. Personal data collected for the Promotion will be retained only for as long as necessary for the purposes for which it was collected and to comply with the Promoter's legal obligations, after which it will be securely deleted.
    4. Entrants have the right to access, rectify, erase, restrict the processing of, and object to the processing of their personal data, and the right to complain to the Information Commissioner's Office (https://ico.org.uk).
12. PUBLICITY
    1. The Promoter may publish, or make available on request, the first name and county of residence of the Winner in order to demonstrate that the Promotion was administered fairly, in accordance with applicable advertising regulations.
    2. Any use of a Winner's name, image, or likeness in marketing materials is subject to that Winner's separate, optional written consent and is not a condition of receiving the Prize.
13. LIABILITY
    1. Nothing in these terms and conditions excludes or limits the Promoter's liability for:
       1. death or personal injury caused by its negligence;
       2. fraud or fraudulent misrepresentation; or
       3. any other liability that cannot be excluded or limited by law, including your statutory rights under the Consumer Rights Act 2015.
    2. Subject to clause 13.1, the Promoter will not be liable for any loss or damage arising from an Entrant's participation in the Promotion, the award or use of the Prize or a Goodie Bag, or any technical failure affecting the Entry Form or the Promotion, except where such loss or damage was reasonably foreseeable and results from the Promoter's breach of these terms and conditions or its negligence.
    3. The Promoter is not responsible for the acts or omissions of any third-party platform or supplier used in connection with the Promotion.
14. MODIFICATIONS, SUSPENSION AND CANCELLATION
    1. The Promoter reserves the right to amend, suspend, or cancel the Promotion, or to amend these terms and conditions, where necessary for reasons beyond its reasonable control, or to prevent fraud or abuse, provided that it will use reasonable endeavours to minimise any adverse effect on Entrants.
    2. The Promoter will not make any change to the Promotion that unfairly disadvantages Entrants who have already validly entered.
15. GENERAL
    1. The Promoter reserves the right to disqualify any Entrant who tampers with the entry process, acts in breach of these terms and conditions, or acts in a manner that is fraudulent, unlawful, or contrary to the spirit of the Promotion.
    2. If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
    3. In the event of any inconsistency between these terms and conditions and any promotional material relating to the Promotion, these terms and conditions will prevail.
    4. These terms and conditions, and any dispute or claim arising out of or in connection with them, are governed by the law of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer rights an Entrant may have.