Sommige eSIM's die Airalo aanbiedt bevatten de mogelijkheid om te bellen en te sms'en. Als je problemen hebt met bellen en sms'en met je eSIM, kan dat een aantal redenen hebben.
Is mijn eSIM inclusief bellen en sms'en?
Whether your eSIM includes calls and texts depends on the specific plan you purchased. Hoewel Airalo eSIM's aanbiedt met bellen en sms'en, bevatten veel eSIM's alleen data.
Je kunt zien of je eSIM bellen en sms'en omvat onder "Type abonnement" in de aanvullende informatie.
Bij "Data, spraak en tekst"-abonnementen zijn bellen en sms'en inbegrepen. Bij "Alleen data"-abonnementen bellen en sms'en niet inbegrepen.
Where can I find if an eSIM includes calls and texts?
You can find if an eSIM includes calls and texts in the additional information both before and after purchase.
- Voordat je een eSIM koopt krijg je de aanvullende informatie te zien voordat je afrekent.
- After you buy an eSIM, go to My eSIMs and select the relevant eSIM — you’ll find the additional information from “Show More”.
Can I use messaging apps to make calls with data only eSIMs?
You can usually use messaging apps like WhatsApp, Telegram, and Signal to make calls with data only eSIMs — these apps generally only use data.
Why isn’t my eSIM with calls and texts working?
Your eSIM with calls and texts might not be working due to installation issues, incorrect device settings, or poor network coverage.
If you’re having trouble sending or receiving calls and texts on your eSIM, try the following:
- Make sure the eSIM is installed — you should be able to see it in your device settings.
- Make sure your eSIM is selected for calls and texts — follow the steps in the installation instructions.
- Make sure you’re in the eSIM’s coverage area — this is the only location where your eSIM will work.
If you’ve done all of the above, try selecting the eSIM’s network manually. Your eSIM will connect to a network in its coverage area — sometimes it can connect to multiple networks. It will usually automatically select the strongest available network, but may accidentally connect to a weaker network.
Go to the eSIM’s details to find the list of available networks for your eSIM. Follow the steps to manually select the correct network through your device’s mobile network settings. This often helps resolve issues with calls or SMS.
Once you’ve made any changes, restart your device if you’re still having trouble.
Note: Local packages that include calls and texts are strictly for local communication within the country of coverage. These eSIMs do not support international calls or texts.
Hoe kan ik internationaal bellen en sms'en met mijn eSIM?
You can make international calls and texts with your eSIM by including the country code and a plus sign (+) before the phone number.
Bijvoorbeeld:
- Correct: +1 555 123 4567
- Incorrect: 001 555 123 4567 or 0555 123 4567
Als het netnummer met een nul begint, verwijder dan de nul als je internationaal belt.
- Correct: +30 73 1234 5678
- Incorrect: +30 073 1234 5678
Hoe kunnen mensen mijn Discover+ eSIM bellen of sms'en?
People can call or text your Discover+ eSIM by dialing your phone number with the plus sign (+) and the correct country code included.
When dialing a Discover+ eSIM, you always need to include:
- A plus sign (+)
- The country code of the eSIM (generally “+1”)
- The phone number
Je hoeft de landcode niet afzonderlijk te wijzigen of in te voeren.
Ons supportteam voor je klaar als je nog vragen hebt. We zijn 24/7 beschikbaar en helpen je graag.
