Hvis du ikke kan scanne den medfølgende QR-kode, kan du installere eSIM ved at indtaste installationsoplysningerne for eSIM manuelt, hvis du har en Android-enhed. For iOS devices, you can select the Direct method for installing the eSIM on the same device or the manual method. Du kan også fortsætte med at installere eSIM manuelt ved at følge nedenstående trin:

På iOS:

1. Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
2. Go to Settings on your device.
3. Go to Cellular/Mobile.
4. Add Cellular/Mobile Plan.
5. Select Enter Details Manually. You will be asked to enter:

• SM-DP+ Adresse
• Aktiveringskode
• Bekræftelseskode (hvis tilgængelig)

6. Turn on your eSIM under Cellular/Mobile Plan.
7. Select your eSIM for Cellular/Mobile data.
8. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
9. Set up an APN (access point name) on your device if required. Hvis APN-indstillingerne er påkrævet for dit eSIM, kan du finde APN-oplysningerne i installationsoplysningerne for eSIM.

På Android:

1. Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
2. Go to Settings on your device.
3. Tap on Network & Internet.
4. Tap the Add icon next to Mobile Network.
5. Tap Next when asked, “Don’t have a SIM card?”.
6. Tap Enter Code Manually. You will be asked to enter the QR code information (SM-DP+ Address) available on the Manual installation tab on your eSIM installation page.
7. Turn on your eSIM under Mobile Network.
8. Enable Mobile data.
9. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
10. Set up an APN (access point name) on your device if required. Hvis APN-indstillingerne er påkrævet for dit eSIM, kan du finde APN-oplysningerne i installationsoplysningerne for eSIM.

Hvis du har spørgsmål, er du velkommen til at kontakte support.