Ja nevarat noskenēt sniegto QR kodu, varat instalēt eSIM karti Android ierīcē, ievadot eSIM kartes instalēšanas informāciju manuāli. For iOS devices, you can select the Direct method for installing the eSIM on the same device or the manual method. Ja vēlaties, varat turpināt instalēt eSIM karti manuāli, veicot šādas darbības:

iOS:

1. Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
2. Go to Settings on your device.
3. Go to Cellular/Mobile.
4. Add Cellular/Mobile Plan.
5. Select Enter Details Manually. You will be asked to enter:

• SM-DP+ adrese
• Aktivizācijas kods
• Apstiprinājuma kods (ja pieejams)

6. Turn on your eSIM under Cellular/Mobile Plan.
7. Select your eSIM for Cellular/Mobile data.
8. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
9. Set up an APN (access point name) on your device if required. Ja jūsu eSIM kartei ir nepieciešami APN iestatījumi, varat atrast APN datus eSIM kartes instalēšanas informācijā.

Android:

1. Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
2. Go to Settings on your device.
3. Tap on Network & Internet.
4. Tap the Add icon next to Mobile Network.
5. Tap Next when asked, “Don’t have a SIM card?”.
6. Tap Enter Code Manually. You will be asked to enter the QR code information (SM-DP+ Address) available on the Manual installation tab on your eSIM installation page.
7. Turn on your eSIM under Mobile Network.
8. Enable Mobile data.
9. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
10. Set up an APN (access point name) on your device if required. Ja jūsu eSIM kartei ir nepieciešami APN iestatījumi, varat atrast APN datus eSIM kartes instalēšanas informācijā.

Jautājumu gadījumā, lūdzu, sazinieties ar atbalsta dienestu.