Kadang kala, pengaktifan eSIM mungkin tersangkut pada peranti iOS. This usually happens when you have installed an eSIM but haven't yet arrived at your destination country/region.  Anda boleh berasa lega dengan mengetahui bahawa eSIM telah dipasang sepenuhnya, walaupun jika ia memaparkan "sedang mengaktifkan" atau "gagal mengaktifkan". The activation process will finish when you reach your destination and are within the network coverage area. Here are some screenshots for reference:

 Remember, even if the eSIM remains stuck on activating, you should still be able to use other features that don't rely on network connectivity.  Once you reach your destination and the device is within the network coverage area, the eSIM should activate successfully, and you can start using it. If you have any questions, please feel free to contact our support team, and we'll be happy to help!