How to check if your iOS device supports eSIM?

Before installing, make sure that your device:

- Supports eSIMs (see What devices support eSIM? or How do I check if my iOS device supports eSIM?)
- Is carrier-unlocked
- Has a stable internet connection (preferably Wi-Fi)

How to prepare before installing an eSIM

1. Log in to your Airalo account
2. Go to My eSIMs
3. Select the eSIM you want to install
4. Tap View details
5. Open the installation instructions. Depending on your app version, you may see:
   - View Installation Instructions, or
   - How to use your eSIM > How to install the eSIM
6. Tap QR Code and save or share the code (you may need another device or a printout to scan it later)

How to install an eSIM via QR code on iOS

1. Open Settings on your device
2. Tap Cellular (or Mobile Data)
3. Tap Add eSIM (or Add Cellular/Mobile Data Plan)
4. Tap Use QR Code
5. Scan or select the saved QR code from your Photos
6. Tap Continue twice
7. Wait a few minutes for your eSIM to activate, then tap Done
8. Choose a label for your eSIM (e.g., “Airalo”)
9. On the Default Line pages:
   - Select your Primary line for calls and SMS
   - Select your Primary line for iMessage & FaceTime
   - Select your Airalo eSIM for Cellular/Mobile Data
10. Make sure Allow Cellular Data Switching is turned OFF

*If your eSIM supports calls and texts besides data, you may select it for calls and SMS.

How to connect to mobile data

1. Open Settings > Cellular (or Settings > Mobile Data)
2. Tap your eSIM plan
3. Toggle Turn On This Line if it’s not enabled
4. Toggle Data Roaming ON (if required — check your eSIM instructions in the Airalo app)
5. Go to Cellular/Mobile Data and select your Airalo eSIM as the data line
6. Your eSIM should automatically connect to a supported mobile network.

If you need more assistance, please contact our support team, and we'll be happy to help.

Prefer another method?

How to install an Airalo eSIM directly on an iOS device
How to install an Airalo eSIM manually on an iOS device