After confirming that your device* and eSIM support a 5G network, you should be able to connect with a much higher data speed. If you don't see 5G indicated in your iPhone's status bar, please follow the steps below: If you don't see 5G indicated in your iPhone's status bar, please follow the steps below:
- Ensure that you're in an area with 5G coverage.
- Go to Settings > Cellular/Mobile > TAP the preferred SIM > Cellular/Mobile Data Options. If Voice & Data has 5G On, your device has 5G activated. 如果没有出现 5G 选项，说明 eSIM 不支持 5G。
- If your device has 5G activated, turn on Airplane Mode, then turn it off to reconnect to a 5G network.
If you still don't have a 5G connection, please contact us on our support channels for further assistance.
*只有 iPhone 12 机型或更新的机型可以使用 5G 蜂窝网络或移动网络。
*区域需要有 5G 信号覆盖才能连接到 5G 网络。 如果距离过远，可能导致网速变慢或降级为 4G 或 LTE 连接。
