Jika Anda tidak dapat memindai kode QR, Anda dapat memasang eSIM dengan memasukkan detail pemasangan eSIM secara manual jika Anda memiliki peranti Android. For iOS devices, you can select the Direct method for installing the eSIM on the same device or the manual method. Jika mau, Anda dapat melanjutkan memasang eSIM secara manual dengan mengikuti langkah-langkah di bawah ini:

Di iOS:

1. Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
2. Go to Settings on your device.
3. Go to Cellular/Mobile.
4. Add Cellular/Mobile Plan.
5. Select Enter Details Manually. You will be asked to enter:

• Alamat SM-DP+
• Kode Aktivasi
• Kode Konfirmasi (jika tersedia)

6. Turn on your eSIM under Cellular/Mobile Plan.
7. Select your eSIM for Cellular/Mobile data.
8. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
9. Set up an APN (access point name) on your device if required. Jika pengaturan APN diperlukan untuk eSIM, Anda dapat menemukan detail APN di detail pemasangan eSIM.

Di Android:

1. Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
2. Go to Settings on your device.
3. Tap on Network & Internet.
4. Tap the Add icon next to Mobile Network.
5. Tap Next when asked, “Don’t have a SIM card?”.
6. Tap Enter Code Manually. You will be asked to enter the QR code information (SM-DP+ Address) available on the Manual installation tab on your eSIM installation page.
7. Turn on your eSIM under Mobile Network.
8. Enable Mobile data.
9. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
10. Set up an APN (access point name) on your device if required. Jika pengaturan APN diperlukan untuk eSIM, Anda dapat menemukan detail APN di detail pemasangan eSIM.

Jika Anda memiliki pertanyaan, jangan ragu untuk menghubungi dukungan.