Por vezes, um eSIM pode ficar bloqueado na ativação de um dispositivo iOS. This usually happens when you have installed an eSIM but haven't yet arrived at your destination country/region.  Pode ficar descansado, o eSIM está totalmente instalado, mesmo que apareça "a ativar" ou "falha de ativação". The activation process will finish when you reach your destination and are within the network coverage area. Here are some screenshots for reference:

 Remember, even if the eSIM remains stuck on activating, you should still be able to use other features that don't rely on network connectivity.  Once you reach your destination and the device is within the network coverage area, the eSIM should activate successfully, and you can start using it. If you have any questions, please feel free to contact our support team, and we'll be happy to help!