Ak nemôžete naskenovať poskytnutý QR kód, môžete nainštalovať kartu eSIM ručným zadaním údajov inštalácie karty eSIM, ak máte zariadenie so systémom Android. For iOS devices, you can select the Direct method for installing the eSIM on the same device or the manual method. Ak chcete, môžete pokračovať v ručnej inštalácii karty eSIM podľa nasledujúceho postupu:

V systéme iOS:

1. Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
2. Go to Settings on your device.
3. Go to Cellular/Mobile.
4. Add Cellular/Mobile Plan.
5. Select Enter Details Manually. You will be asked to enter:

• Adresa SM-DP+
• Aktivačný kód
• Potvrdzovací kód (ak je k dispozícii)

6. Turn on your eSIM under Cellular/Mobile Plan.
7. Select your eSIM for Cellular/Mobile data.
8. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
9. Set up an APN (access point name) on your device if required. Ak sú pre vašu kartu eSIM potrebné nastavenia APN, podrobnosti o APN nájdete v detailoch inštalácie karty eSIM.

V systéme Android:

1. Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
2. Go to Settings on your device.
3. Tap on Network & Internet.
4. Tap the Add icon next to Mobile Network.
5. Tap Next when asked, “Don’t have a SIM card?”.
6. Tap Enter Code Manually. You will be asked to enter the QR code information (SM-DP+ Address) available on the Manual installation tab on your eSIM installation page.
7. Turn on your eSIM under Mobile Network.
8. Enable Mobile data.
9. Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
10. Set up an APN (access point name) on your device if required. Ak sú pre vašu kartu eSIM potrebné nastavenia APN, podrobnosti o APN nájdete v detailoch inštalácie karty eSIM.

Ak máte nejaké otázky, neváhajte kontaktovať podporu.