若無法掃描所提供的行動條碼，Android 裝置可手動輸入 eSIM 安裝詳細資料來安裝 eSIM。 For iOS devices, you can select the Direct method for installing the eSIM on the same device or the manual method. 您也可以依據個人偏好，按照以下步驟繼續手動安裝 eSIM：
在 iOS 上：
- Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
- Go to Settings on your device.
- Go to Cellular/Mobile.
- Add Cellular/Mobile Plan.
- Select Enter Details Manually. You will be asked to enter:
- SM-DP+ 位址
- 啟用碼
- 確認碼 (如有)
- Turn on your eSIM under Cellular/Mobile Plan.
- Select your eSIM for Cellular/Mobile data.
- Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
- Set up an APN (access point name) on your device if required. 若您的 eSIM 需要設定 APN 設定，則可在 eSIM 安裝詳細資料中找到 APN 詳細資料.
在 Android 上：
- Go to the My eSIMs tab to find your Manual Installation details via the app or the website.
- Go to Settings on your device.
- Tap on Network & Internet.
- Tap the Add icon next to Mobile Network.
- Tap Next when asked, “Don’t have a SIM card?”.
- Tap Enter Code Manually. You will be asked to enter the QR code information (SM-DP+ Address) available on the Manual installation tab on your eSIM installation page.
- Turn on your eSIM under Mobile Network.
- Enable Mobile data.
- Enable Data Roaming (Please turn off your primary line to avoid roaming charges from your carrier provider when overseas).
- Set up an APN (access point name) on your device if required. 若您的 eSIM 需要設定 APN 設定，則可在 eSIM 安裝詳細資料中找到 APN 詳細資料.
如有任何疑問，歡迎聯絡支援團隊。
