How to check if your iOS device supports eSIM?

Before installing, make sure that your device:

• Supports eSIMs (see What devices support eSIM? or How do I check if my iOS device supports eSIM?).
• Is carrier-unlocked
• Has a stable internet connection (preferably Wi-Fi)

How to prepare before installing an eSIM

1. Log in to your Airalo account
2. Go to My eSIMs
3. Select the eSIM you want to install
4. Select View Details
5. Open the installation instructions. Depending on your app version, you may see:
   - View Installation Instructions, or
   - How to use your eSIM > How to install the eSIM
6. Select Manual and copy the SM-DP+ Address and Activation Code (and Confirmation Code if available)

How to install an eSIM manually on iOS

1. Open Settings
2. Select Cellular (or Mobile Data)
3. Select Add eSIM (or Add Cellular/Mobile Data Plan)
4. Select Use QR Code, then Select Enter Details Manually
5. Enter the SM-DP+ Address, Activation Code, and Confirmation Code (if provided)
6. Select Next, then Select Continue twice
7. Wait a few minutes for your eSIM to activate, then Select Done
8. Choose a label for your eSIM (e.g., “Airalo”)
9. On the Default Line pages:
   - Select your Primary line for calls and SMS
   - Select your Primary line for iMessage & FaceTime
   - Select your Airalo eSIM for Cellular/Mobile Data
10. Make sure Allow Cellular Data Switching is turned OFF

*If your eSIM supports calls and texts besides data, you may select it for calls and SMS.

How to connect to mobile data

1. Open Settings > Cellular (or Settings > Mobile Data)
2. Select your eSIM plan
3. Toggle Turn On This Line if it’s not enabled
4. Toggle Data Roaming ON (if required — check your eSIM instructions in the Airalo app)
5. Go to Cellular/Mobile Data and select your Airalo eSIM as the data line
6. Your eSIM should automatically connect to a supported mobile network.

If you need more assistance, please contact our support team, and we'll be happy to help.

Prefer another method?

How to install an Airalo eSIM directly on an iOS device
How to install an Airalo eSIM via a QR Code on an iOS device