Not all Samsung Galaxy devices are eSIM-compatible. Before installing, make sure that your device:
- Supports eSIMs
- Is carrier-unlocked
- Has a stable internet connection
Where can I find my direct installation instructions in the Airalo app?
You can find them in one of these places:
- My eSIMs > your eSIM > View Details > How to use your eSIM > How to install the eSIM > Direct
- OR My eSIMs > your eSIM > View Details > View Installation Instructions > Direct
How do I install my eSIM directly on my Galaxy device?
- Open the Airalo app
- Go to My eSIMs and select your eSIM
- Select View Details
- Select How to install your eSIM (or View Installation Instructions)
- Tap Direct
- Tap Install eSIM
- Tap Allow
- Wait a few minutes for your eSIM to activate
After installation, you’ll see a confirmation that the eSIM has been successfully installed.
Where can I find my connection instructions in the Airalo app?
You can find them in one of these places:
- My eSIMs > your eSIM > View Details > How to use your eSIM > Connect to a network > How to connect
- OR My eSIMs > your eSIM > View Details > View Installation Instructions > Part 2/2
How do I connect my Samsung Galaxy to mobile data with an eSIM?
- Open Settings > Connections
- Tap SIM manager
- Tap Mobile data and select your eSIM
- Enable Data roaming if needed (check your eSIM connectivity instructions in the app)
- Update your APN settings if needed (also found in your eSIM connectivity instructions)
Your eSIM should automatically connect to a supported mobile network.
If you need more assistance, please contact our support team, and we'll be happy to help.
Prefer a different installation method? You can follow these other installation methods: