I am experiencing slow network speed

Speed is dependent on coverage, congestion, or prioritization of the local carrier.

If you are experiencing slow network speeds, please try to:

  • Turn off 4G/LTE for 3 minutes before enabling it again

  • Restarting your device

 

If you are experiencing slow network speeds after completing the above, please try

  • Set your device to 3G only

 

If the speed does not improve, please contact us for further assistance.

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