Nisu svi uređaji Samsung Galaxy kompatibilni s eSIM-om. Prije instaliranja, provjerite sljedeće na svojem uređaju:
- Podržava eSIM-ove
- Otključan je od strane pružatelja usluga
- Ima stabilnu internetsku vezu
Where can I find the eSIM installation instructions in the Airalo app?
You can find all the instructions to install your eSIM by doing the following.
- Open the Airalo app.
- Go to My eSIMs and select your eSIM.
- Go to the section "Ready to use your eSIM?"
- Select Install or share.
To install directly, select Start installation and follow the prompts to install your eSIM.
Why can't I find the installation instructions after I install my eSIM?
When Airalo detects your eSIM is installed, the instructions to add the eSIM may no longer be visible in the app — you will see the "How to connect" section instead so you can connect to a network and use your eSIM.
If you need to reference the installation instructions for any reason, you can reference the installation instructions PDF attached to your order confirmation or eSIM delivered email.
Why can't I find the installation instructions after I install my eSIM?
When Airalo detects your eSIM is installed, the instructions to add the eSIM may no longer be visible in the app — you will see the "How to connect" section instead so you can connect to a network and use your eSIM.
If you need to reference the installation instructions for any reason, you can reference the installation instructions PDF attached to your order confirmation or eSIM delivered email.
How do I install my eSIM directly on my Galaxy device?
- Otvorite aplikaciju Airalo
- Go to My eSIMs and select your eSIM
- Odaberite Pogledaj pojedinosti
- Odaberite Kako ćete instalirati svoj eSIM (ili Pogledaj Upute za instalaciju)
- Dodirnite Izravno
- Dodirnite Instaliraj eSIM
- Dodirnite Dopusti
- Pričekajte nekoliko minuta da se vaš eSIM aktivira
- Follow any additional steps shown to finish setting up your eSIM.
After installation, you’ll see a confirmation that the eSIM has been successfully installed.
Where can I find my connection instructions in the Airalo app?
You can find them in one of these places:
- My eSIMs > your eSIM > View Details > Ready to use your eSIM? > Connect to a network > How to connect
- Ili Moji eSIM-ovi > vaš eSIM > Pogledaj pojedinosti > Pogledaj upute za instalaciju > Dio 2/2
How do I connect my Samsung Galaxy to mobile data with an eSIM?
- Open Settings > Connections
- Dodirnite Upravitelj SIM-a
- Dodirnite Mobilni podaci i odaberite svoj eSIM
- Omogućite Roaming podataka, ako je potrebno (provjerite upute za povezivost vašeg eSIM-a u aplikaciji)
- Ažurirajte postavke svojeg APN-a, ako je potrebno (i njih možete pronaći u uputama za povezivost vašeg eSIM-a)
Vaš bi se eSIM trebao automatski povezati s podržanom mobilnom mrežom.
If you need more assistance, please contact our support team, and we'll be happy to help.
Prefer a different installation method? You can follow these other installation methods:
