Hajj and Umrah Travel Guide: Nusuk App, Tips, and More

Nusuk App Hajj & Umrah Travel Guide

Planning to travel to Saudi Arabia for Hajj or Umrah? Here is a comprehensive guide to walk you through all you need to know about the Nusuk app to navigate your trip, with additional tips and ways to stay connected. 

What Is the Nusuk App?

The Nusuk app is a digital platform aimed at facilitating the entire Hajj and Umrah experience whilst visiting Saudi Arabia. It serves as an all-in-one solution, offering services that range from visa applications and flight bookings to interactive maps and real-time assistance. Available on Google Play and the App Store, the app is designed to meet the needs of Hajj and Umrah travelers.

Getting Started With the Nusuk App

Download and Installation

The first step is to download the Nusuk app from your preferred app store. Simply search for "Nusuk" and download.

Creating an Account

Once the app is installed, open it and follow these steps to create an account:

  1. Sign Up: Enter your email address and create a secure password.
  2. Verification: You may need to verify your email address through a confirmation link sent to your inbox.
  3. Personal Details: Fill in your personal details, such as your full name, nationality, and passport number. This information will be used for your visa application and other services.

Setting Up Your Profile

After creating an account, the next step is to set up your profile. This includes:

  1. Travel Preferences: Specify your travel dates, type of travel (Hajj or Umrah), and any special requirements you might have.
  2. Health Information: Provide any relevant health information, such as medical conditions or dietary restrictions.  

airplane mid flight

Booking Your Hajj or Umrah

One of the features of the Nusuk app is its comprehensive booking system. Here’s how to utilize it effectively:

Visa Application

Applying for a visa is often the most daunting part of travel. The Nusuk app simplifies this process:

  1. Visa Types: Choose between an Umrah or Hajj visa. Note that Hajj visas are only available during specific times of the year.
  2. Application Form: Fill out the digital visa application form within the app. You will need to upload scanned copies of necessary documents, such as your passport and photographs.
  3. Submission: Submit your application directly through the app. You will receive updates on the status of your application, and once approved, your eVisa will be sent to your registered email address.

Flight Reservations

Booking flights can be done seamlessly within the Nusuk app:

  1. Search Flights: Enter your departure city, destination (usually Jeddah or Madinah), and travel dates.
  2. Select Airline: Choose from a list of airlines and available flights. The app provides options based on your preferences and budget.
  3. Payment: Make payments securely through the app. You will receive your e-ticket via email.


Finding the right accommodation is crucial for a comfortable pilgrimage experience. The Nusuk app offers a variety of options:

  1. Hotel Search: Search for hotels based on location, star rating, and price.
  2. Detailed Information: View detailed descriptions, amenities, and reviews of each hotel.
  3. Booking: Reserve your room directly through the app. Payment can be made securely online.

Transport Services

Navigating a new city can be challenging, especially during the busy pilgrimage season. The Nusuk app offers various transportation options:

  1. Airport Transfers: Book your airport transfer to your hotel in advance.
  2. Local Transport: Use the app to find and book taxis or ride-sharing services within Makkah and Madinah.
  3. Public Transport Information: Access information on local buses and metro services.

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How To Stay Connected During Hajj and Umrah

Staying connected is crucial for sharing your experiences and navigating your journey. The easiest way to stay connected while traveling is to use an eSIM from Airalo.

  • An eSIM is an embedded SIM that’s already pre-built in your smartphone when you buy it.
  • With an Airalo eSIM, you connect to a mobile network at your destination 100% digitally.
  • Download the app, choose and buy your eSIM plan, and follow the installation steps.

Traveling to Saudi for Hajj or Umrah? You need to have internet connection! The solution is Airalo. Keep your regular number. Avoid long queues. Avoid expensive roaming.

Stay connected with your loved ones with a Saudi Arabia eSIM data plan from Airalo.

Prepaid Saudi Arabia eSIM Plans and Packages

Avoid roaming, get eSIM packages up to 25GB for 45 days and top-up on the go!

empty airport with one person standing

Tips for Making the Most of Your Trip

Plan Ahead

While the Nusuk app simplifies many aspects of your pilgrimage, planning ahead is still crucial:

  1. Early Booking: Book your flights and accommodation as early as possible to get the best options and prices.
  2. Health Preparations: Ensure you are physically prepared for the pilgrimage. Consult with your healthcare provider and carry necessary medications.

Stay Safe

Safety is paramount during your trip:

  1. Follow Guidelines: Adhere to the guidelines and instructions provided within the app and by local authorities.
  2. Emergency Plans: Have a plan in place for emergencies. Know the location of the nearest healthcare facilities and have contact details ready.

Research Ahead

If this is your first time traveling for Hajj or Umrah, make sure to research. The Nusuk app includes a comprehensive FAQ section:

  1. Common Queries: Find answers to common questions about visa processes, practices, and travel tips.

  2. Detailed Explanations: Get detailed explanations on various aspects of your trip.

travel suitcase

Frequently Asked Questions (FAQs)

What should I pack for my trip?

  • Sunglasses
  • Portable charger
  • Sunscreen
  • Adapter plug
  • Hand sanitizer
  • Travel documents
  • Reusable water bottle

How much data will I need for Hajj or Umrah?

It depends on how long you’re staying and how much data you use. No need to fret, you can top-up and add more data from the app whenever your data runs low!

Our Saudi Arabia eSIM data plans start from 1GB all the way up to 25GB for 45 days!

How do I contact family during Hajj or Umrah?

Install an Airalo eSIM for Saudi Arabia to stay connected to your loves ones. 

Ready to try eSIMs and change the way you stay connected?

Download the Airalo app to purchase, manage, and top up your eSIMs anytime, anywhere!

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