Ya ha investigado y está listo para pasarse a la tecnología eSIM. ¡Buena elección! Las eSIM ofrecen una forma cómoda y asequible de estar conectado mientras viaja. If you aren’t sure where to begin, you’ve come to the right place. We’ve compiled everything you need to know to get started.
In this guide, you’ll learn:
- Dónde conseguir una eSIM
- Cómo instalar una eSIM
- Cómo conectarse a Internet
- Cómo hacer una llamada
- Cómo desactivar o eliminar una eSIM
Dónde conseguir una eSIM
Most carriers have had eSIM data plans available for a while now, but there hasn’t been a significant improvement in how well they keep their customers connected. Incluso compañías de renombre como Verizon han citado problemas de rendimiento y compatibilidad con sus teléfonos de doble SIM.
Con Airalo, conectarse es tan sencillo como comprar, descargar y activar un plan eSIM de prepago. Colaboramos con proveedores de telecomunicaciones locales de todo el mundo para asegurarnos de que obtienes el mejor servicio y los precios más asequibles. Esto significa que se acabaron las llamadas caídas, las señales débiles y los elevados costes de itinerancia.
Ofrecemos planes de datos de prepago para cientos de países y regiones de todo el mundo. Para obtener una eSIM de Airalo:
- Visite el sitio web de Airalo o descargue nuestra aplicación (disponible en App Store y Google Play Store)
- Select the country or region you’ll be visiting
- Elige un plan con el límite de datos y el periodo de validez adecuados para sus viajes
Cómo instalar una eSIM
Now you’re ready to install your eSIM. Los teléfonos compatibles con eSIM llevan incorporada una tecnología que facilita la instalación y activación de un plan de datos eSIM. There’s no need to add or switch physical SIM cards to get started — you just need a phone that is unlocked and eSIM-capable.
Once you’ve purchased your Airalo eSIM, we’ll send you an email with the steps to install it on your device. We’ve also revamped our eSIM installation guide to give you an additional resource.
Hay tres formas de instalar una Airalo eSIM en tu dispositivo:
Instalación directa
Install your eSIM on an iPhone:
- Open the Airalo app on your phone.
- Go to My eSIMs.
- Navigate to the eSIM you want to install and tap Details.
- Tap View Instructions.
- Tap Direct.
- Tap Install eSIM.
- Tap Next to move through the step-by-step guide.
- Tap Continue twice and wait a few minutes for your eSIM to activate.
- Tap Done.
- Add a Cellular/Mobile Plan Label to the newly installed eSIM.
- Tap Secondary.
- Enter Airalo or your preferred label.
- Tap Done.
- Tap Continue.
- Select your Primary line for calls and text messages.
- Tap Continue.
- Select your Primary line for iMessage & FaceTime.
- Tap Continue.
- Select your Airalo eSIM for Cellular/Mobile Data.
- Ensure that Allow Cellular Data Switching is turned off.
- Tap Continue.
- After completing these steps, the installation page will close.
Install your eSIM on an Android device:
- Open the Airalo app on your phone.
- Go to My eSIMs.
- Navigate to the eSIM you want to install and tap Details.
- Tap View Instructions.
- Tap Direct.
- Tap Install eSIM.
- Tap Allow and wait a few minutes for your eSIM to activate.
- After completing these steps, you will see a confirmation that the eSIM is successfully installed.
QR Code Installation
First, access your QR code:
- Open the Airalo app.
- Tap My eSIMs and select the eSIM you want to install.
- Tap the Details button.
- Tap View Instructions.
- Select QR Code as your installation method.
- Tap Share QR Code, then tap Save Image.
Install your eSIM on an iPhone:
- Ensure you have a stable Wi-Fi connection.
- Go to your mobile device's Settings.
- Tap Cellular or Mobile.
- Tap Add eSIM.
- Tap Use QR Code.
- Tap Open Photos.
- Select the saved QR code.
- Tap Continue twice and wait a few minutes for your eSIM to activate.
- Tap Done.
- Add a Cellular/Mobile Plan Label to the newly installed eSIM.
- Tap Secondary.
- Enter Airalo or your preferred label.
- Tap Done.
- Tap Continue.
- Select your Primary line for calls and text messages.
- Tap Continue.
- Select your Primary line for iMessage & FaceTime.
- Tap Continue.
- Select your Airalo eSIM for Cellular/Mobile Data.
- Ensure that Allow Cellular Data Switching is turned off.
- Tap Continue.
- After completing these steps, the installation page will close.
Install your eSIM on an Android device:
- Go to your mobile device's Settings.
- Tap Connections.
- Tap SIM Manager.
- Tap Add eSIM.
- Tap Scan QR code.
- Tap the Gallery/Photos icon.
- Select the QR Code.
- Tap Done.
- Tap Add.
- Wait a few minutes for your eSIM to activate.
- After completing these steps, the installation page will close.
Instalación manual
First, access your SM-DP+ address and activation code:
- Open the Airalo app.
- Tap My eSIMs and select the eSIM you want to install.
- Tap the Details button.
- Tap View Instructions.
- Select Manual as your installation method.
- You'll see your SM-DP+ address and an activation code.
Install your eSIM on an iPhone:
- Go to your mobile device's Settings.
- Tap Cellular or Mobile.
- Tap Add eSIM.
- Tap Use QR Code.
- Tap Enter Details Manually.
- From the Airalo app, copy the SM-DP+ Address and paste it into the SM-DP+ Address field.
- Then, copy and paste the Activation Code and Confirmation Code (if prompted).
- Tap Next.
- Tap Continue twice and wait a few minutes for your eSIM to activate.
- Tap Done.
- Add a Cellular/Mobile Plan Label to the newly installed eSIM.
- Tap Secondary.
- Enter Airalo or your preferred label.
- Tap Done.
- Tap Continue.
- Select your Primary line for calls and text messages.
- Tap Continue.
- Select your Primary line for iMessage & FaceTime.
- Tap Continue.
- Select your Airalo eSIM for Cellular/Mobile Data.
- Ensure that Allow Cellular Data Switching is turned off.
- Tap Continue.
- After completing these steps, the installation page will close.
Install your eSIM on an Android device:
- Swipe down and tap Settings.
- Tap Connections.
- Tap SIM manager.
- Tap Add eSIM.
- Tap Scan QR code.
- Tap Enter activation code.
- From the Airalo app, copy the Activation Code and paste it into the Activation Code field.
- Tap Done.
- Tap Add.
- Wait a few minutes for your eSIM to activate.
- After completing these steps, the installation page will close.
Cómo conectarte a Internet
Dependiendo de la eSIM Airalo que elijas, tu eSIM se activará inmediatamente después de la instalación o en cuanto se conecte a una nueva red en tu destino. ¿No estás seguro de cuál es su caso? Tu política de activación te lo dirá.
Una vez que aterrices, ve a la configuración de tu dispositivo y selecciona tu eSIM para datos celulares. Be sure to turn off “Allow Cellular Data Switching” to avoid charges on your home line. And, voilà — you'll be able to connect to the internet!
Solución de problemas de conexión a Internet
If you’re having trouble connecting or getting a signal, you might need to adjust a few settings on your phone:
- Turn roaming on or off (view your eSIM instructions to see if data roaming should be turned on or off for your eSIM).
- Comprueba en las instrucciones de instalación si tu eSIM requiere un APN. Si es así, sigue las instrucciones para actualizar la configuración de tu APN.
- Asegúrate de que tengas suficientes barras de señal para 3G o 4G/LTE. If you’re in a functional coverage area and have tried all other fixes, you may need to restart your phone (turn it off, wait 30 seconds, and turn it back on) to connect.
Cómo hacer una llamada
Los teléfonos inteligentes con tecnología Dual SIM permiten utilizar una eSIM y una tarjeta SIM física simultáneamente. This makes it easy for you to use eSIM data to connect to the internet and your physical SIM to send or receive calls.
Here’s how to switch between two SIMs on an iPhone with iOS 12.1 or later:
- Necesitas un iPhone XS, iPhone XS Max, iPhone XR o posterior
- Your phone must be unlocked or have plans from the same carrier
- Go to your mobile and cellular plan settings and choose the default line for calls and messages that aren’t stored in your contacts
- Whenever you want to switch between lines, go to “Cellular/Mobile Data” in your settings and select “Turn On This Line”
Cómo desactivar o eliminar una eSIM
Puedes almacenar varias eSIM en tu teléfono (incluso después de que haya expirado su validez), lo que facilita el cambio entre redes. However, if you would prefer to delete or temporarily disable an eSIM, you can do so in your device’s settings.
Cómo borrar una eSIM
Para eliminar una eSIM:
- Navigate to your device’s settings.
- Select Cellular or Mobile.
- Select your eSIM line.
- Select Remove Mobile Data Plan (it may say Remove eSIM or Delete Mobile Plan, depending on your device).
Cómo desactivar una eSIM
Para desactivar temporalmente una eSIM:
- Navigate to your device’s settings.
- Select Cellular or Mobile.
- Select your eSIM line.
- Deberías ver una opción para activar o desactivar la línea. Apagala para desactivar la eSIM temporalmente.
- You can re-enable it at a later time.
Looks like you’re ready to begin your eSIM adventure! We're always here to help — visit our Help Center to find more tips and tricks for using your Airalo eSIM.
