You can get an eSIM online at our website (airalo.com) or through the Airalo app.

1. First, you'll need to purchase an eSIM. 
2. Go to the Airalo website or download the Airalo app (available on iOS).
3. Select Login in the upper right-hand corner to sign up or log in. 
4. If you're a new user, check your email for a verification code you may need to complete the sign-up process. 
5. Select Store (app) or eSIM Store (website).
6. Choose an eSIM for the destination you're traveling to.
7. Purchase it by selecting Buy Now and using your preferred payment method.

Where can I find the eSIM installation and connection instructions in the Airalo app?

You can find all the instructions to install your eSIM by doing the following.

1. Open the Airalo app.
2. Go to My eSIMs and select your eSIM.
3. Tap View Details 
4. Go to the section Ready to use your eSIM 
5. Select Install or share.
    

You can find the connection settings by opening the same eSIM in the Airalo app after installing it.

1. Navigate to My eSIMs
2. Select your eSIM
3. Tap View details
4. Go to Ready to use your eSIM → Connect to a network
5. Tap How to connect. 
    

If you have questions about installing and activating an eSIM, please contact us via chat in the app or on the website by clicking the chat bubble.