Data Saver helps prevent apps from using mobile data in the background, which can help you make your data package last longer.
The steps below work the same whether you're using the new Airalo or the public Airalo, since Data Saver is a setting on your device, not in the app.
How do I know which version of the app I'm using?
- If the app asks you to set up your device once and buy packages, you are using the new Airalo. Simply open the Packages tab (formerly "My eSIMs") to complete setup, and after that, whenever you buy a new package for your desired destination, it will be added to that same device automatically - no new setup needed.
- If the app shows individual eSIM installation instructions for each purchase and the My eSIMs tab instead of Packages, you are likely using the public Airalo.
How to turn on Data Saver on Samsung devices
- Go to Settings > Connections > Data usage.
- Tap Data saver.
- Turn on the switch to enable Data saver.
- If you want certain apps to always have unrestricted data access even when Data saver is on, tap Allowed to use data while Data saver is on and turn on the switch next to those apps.
How to turn on Data Saver on Pixel and other Android devices
- Open your phone's Settings app.
- Tap Network & internet > Data Saver.
- Turn on the switch to enable Data Saver.
- If you want certain apps to always have unrestricted data access even when Data Saver is on, tap Unrestricted data and turn on the switch next to those apps.
Steps may vary depending on your device model.
Note: while Data Saver is on, apps you haven't marked as unrestricted may not be able to access data in the background, which can affect notifications and updates from those apps.
If you have any more questions or require further assistance, please reach out to our support team - we're available 24/7 and always happy to help.
