How can I top up an eSIM ?

There are a few ways to top up your eSIM.

You can top up your eSIM on the website or in our Airalo app:

  1. Log into your Airalo account
  2. Go to My eSIMS

3. Choose the eSIM you want to top-up

4. Select the top-up amount

5. The top-up amount will be ready for use as long as the previous bundle has been used

If there is no “Top up” button, or the button doesn’t work, this means the eSIM is non-rechargeable, or there has been a network carrier change for the eSIM. In this case, please purchase a new eSIM. 

Note: If the top-up does not activate automatically, please follow the below:

  • Restart your phone after topping up the service 
  • Turn airplane mode on and off to recover the connection. 
  • Disable LTE and select 3G or WCDMA/GSM in your device settings. Then you may manually select a supported network selection and reboot the handset. You may switch back to using LTE/4G after activating a top up package.

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